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Jasmine goes out of her way to display a caring attitude to one of her customers during a sales call. the customer establishes a long-term relationship with jasmine's company. this is an example of

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how an empathizer can be a powerful force in an organization     

The answer is:  how attitudes can be a powerful force in an organization

Attitudes influence general atmosphere in the work environment and the emotions that people felt when working there. Positive emotions usually would correlate with a more positive relationships with costumers, lower stress level, and higher general work productivity.