Factoring reveals two distinct roots at [tex]-r(2r+1)=0\implies r_1=0,r_2=-\dfrac12[/tex] (in your case, swap [tex]r_1[/tex] and [tex]r_2[/tex] before submitting).
Next, shift the index of the first sum so that it starts at [tex]n=1[/tex] by replacing [tex]n\mapsto n-1[/tex], then consolidate the sums to get
However I don't see the connection to the given answer... It seems some information is missing, specifically about how the coefficients [tex]a_n[/tex] are related.